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CONTACT HeyVigo

Send each request into the right handling flow

Choose product support, business enquiry, team evaluation, or project cooperation and provide the team, task, and main blocker.

OVERVIEW

For product issues, prepare the page, steps, time, state, and error details. For team or project enquiries, provide the production context and contact purpose.

Support team handling product and business requests
GLOBAL SUPPORT

Route team and project requests clearly

Use the contact flow to provide team context, the production task, and the purpose of the enquiry.

COMPANY

Product direction and team collaboration

PRODUCT

AI video production workspace

For professional short-drama production teams

WORKFLOW

Project-based production

Connect assets, storyboards, generation, review, and delivery

TEAM

Collaboration for production teams

Keep tasks, handoffs, review, and delivery in one project context

Designed around projects, assets, tasks, and delivery for professional production teams.

CONTACT ROUTES

Choose a contact route by task

SUPPORT

Product support

Account, project, asset, storyboard, generation, credits, and export issues.

BUSINESS

Business enquiry and team evaluation

Product capability, team plans, contracts, invoices, and delivery support.

PARTNERSHIP

Project and ecosystem cooperation

Describe content type, team scale, output volume, workflow, and cooperation objective.

PROCESS

Four steps into the handling flow

  1. 01

    Choose the contact purpose

    Separate product support, business enquiry, team evaluation, and project cooperation.

  2. 02

    Prepare necessary context

    Provide the team, task, page, steps, time, and main blocker.

  3. 03

    Confirm the privacy notice

    Review how the information is used before continuing.

  4. 04

    Enter the handling flow

    Complete the required context and continue through a verified channel.

CONTACT FORM

Tell us about your team and task

This page validates fields locally and does not send contact information automatically.

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FAQ

Contact Us FAQ

Choose a purpose and prepare the required context

Clear team, task, and issue information helps route a request to the appropriate handling flow.

Complete contact details